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Friday, September 25, 2015 / TRI Pointe Homes

TRI Pointe Homes Northern California was ranked number one in the nation for new homebuyer satisfaction by Eliant.

San Ramon, CA – The TRI Pointe Homes Northern California team is proud to announce it was ranked number one in the nation for new homebuyer satisfaction as part of the recent Move-in Surveys by Eliant, the building industry’s largest consumer research company. The number one ranking that included the months of May and June has proven to be a significant milestone for a team dedicated to serving the needs and interests of its clients.


"Providing great customer service is a huge part of our company culture, and something that we frequently monitor and measure to ensure our that homebuyers have a pleasurable home-buying experience,” said Carrie Newbery, Vice President of Sales and Marketing for TRI Pointe Homes Northern California. 


The Eliant review process is an extensive one that charts the home-buying experience from start to finish -- from stepping through the door at the New Home Gallery, to touring the models and understanding the product, to purchasing, orientation, walk-throughs and the final hand-off to customer care.


“This is quite an achievement for our team to have secured a national ranking among more than 80 top builders and divisions from the across the country,” Newbery said. “And even the mid-year rankings for TRI Pointe Homes were in the top 10 for all three surveys they provide to their customers. That level of accomplishment comes only with hard work and a tremendous commitment to service. I am happy to say the TRI Pointe Homes Northern California team deserves all the accolades.”


Eliant is recognized as the building industry’s leading provider of Customer Experience solutions for hundreds of North America’s top homebuilders. Information on the survey’s methodology and a complete list of winning homebuilders are available at


With a growing number of new home communities throughout Northern California, TRI Pointe Homes, Inc. is a member of TRI Pointe Group (NYSE: TPH), headquartered in Irvine, California.  The company is one of the top 10 largest public homebuilders by equity market capitalization in the United States, supported by the significant resources, economies of scale and thoughtful leadership of a national foundation. Additional information is available at

Published by : Fran Bangert
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